- Cancellation within 24 hours of purchase: You may cancel or change your order for an item of equal value during this time frame. After this period, we will be unable to process a cancellation
- Cancellation fee: there is no fee for canceling your order.
- Cancellation with a refund: If you cancel your order within 24 hours, you will receive a full refund. After 24 hours, you must return the item to be eligible for a refund.
- Rescheduling option: If you need to reschedule your order delivery, please contact our customer service team to arrange a new delivery date.
- Cancellation for custom orders: Custom orders cannot be cancelled or refunded once production has started.
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